Terms of use.
Terms and Conditions for Luminous Olivia Body Scrub and Body Butter
Effective Date: September 1, 2024
Welcome to Luminous Olivia By purchasing our products or using our website, you agree to the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By purchasing any Luminous Olivia product, including our body scrub and body butter, or by accessing and using our website, you agree to these Terms and Conditions. If you do not agree to these terms, please do not use our services or make any purchases.
2. Product Information
We aim to ensure that all product information, including descriptions, images, and prices, is accurate and up to date. However, we do not warrant that the information provided is always complete or error-free. In case of errors in product descriptions or pricing, we reserve the right to correct them without prior notice.
3. Pricing and Payments
All prices are listed in [Currency] and are subject to change without notice.
Payments must be made in full at the time of purchase. We accept payment methods, e.g., credit cards, PayPal, etc.
Any applicable taxes or shipping fees will be added during checkout.
4. Shipping and Delivery
We ship to ships to contiguous U.S. states, Alaska, Hawaii, U.S. Territories, PO Boxes and APO/FPO addresses. Please be aware that orders could arrive in multiple packages.
Shipping times may vary depending on your location and the chosen shipping method. Estimated delivery times are provided as a guide and are not guaranteed.
We are not responsible for delays caused by customs, postal services, or unforeseen circumstances beyond our control.
You are responsible for ensuring the accuracy of the shipping address provided. We are not liable for products delivered to an incorrect address.
5. Returns and Refunds
We want you to be satisfied with your purchase. If for any reason you are not, please review our return policy:
You may return unopened, unused products within 30 days for a full refund or exchange, excluding shipping costs.
To initiate a return, contact us at LuminousOlivia.llc@gmail.com your order number and reason for return.
Refunds will be processed to the original payment method within 7-10 business days after we receive the returned item.
We reserve the right to refuse returns for used or damaged products.
6. Intellectual Property
All content on the Luminous Olivia website, including images, product descriptions, logos, and trademarks, is the property of Luminous Olivia and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our site without prior written permission.
7. Limitation of Liability
To the fullest extent permitted by law, Luminous Olivia is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or website. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.
8. Product Disclaimer
While our body scrub and body butter products are made from high-quality ingredients, Luminous Olivia is not responsible for any allergic reactions or skin sensitivities. Always perform a patch test before using any new skincare product.
9. Amendments to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with an updated effective date. It is your responsibility to review these terms periodically.
10. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: LuminousOlivia.llc@gmail.com
Phone: (443) 741-2298